*Updated 08/07/20*


To better serve our community effective July 1st, 2020 ACCESS has changed its service hours.

New Hours

Monday – Thursday: 7:30 am to 6:00 pm

Friday: 8:00 am to 4:30 pm


Our lobby remains closed for in-person visits. We are able to assist by phone and email. For assistance please call 541-779-6691 or email info@accesshelps.org

For rental assistance: Please call the COVID-19 rental assistance line at 541-414-0308. You may also visit our rental assistance page  

For energy assistance: Please call 541-779-9020. You may also visit our energy assistance page to book an appointment online


Our Medical Equipment Loan Program is closed until further notice


ACCESS Food Pantries

ACCESS has reopened some of its Medford pantries on a drive-thru basis. 

This may change so please check back daily. Walk-Up services are still available, please follow social distancing guidelines.

Click here to view our pantry list: https://www.accesshelps.org/food-pantry-network/



Get Assistance

ACCESS helps provide food, warmth, and shelter for residents of Jackson County. If you or someone you know are in need of assistance get in touch, our team members are here to help. 


With a volunteer base of over 1,200 community members, your dedication allows access to help provide essential services to over 52,000 Jackson County residents. 


Your donations make a direct impact in Jackson County. Each dollar donated equals 4 meals for local families. 

Learn More About The Film

This film is a tribute to the selfless team who provides such caring, committed support to those in Jackson County who are in need of food warmth and shelter. 

What’s Happening In Our Community

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2018-2019 Community Impact

33% Who were fed, warmed, or sheltered were children

52,497 people were served by ACCESS in Jackson County

4,938,166 pounds of food distributed to Jackson County

  • Pounds of Food

1,200 Loyal Volunteers Donated Over 60,000 Hours