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Policies, Ethics & Principles

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Our Strategy Plan is available for download as a PDF file.

To download, just “right-click” the link and select “save link as.”

Principles and Standards

ETHICAL PRINCIPLES: Adopted 1964 – Amended Sept. 2007

The Association of Fundraising Professionals (AFP) exists to foster the development and growth of fundraising professionals and the profession,

to promote high ethical behavior in the fundraising profession and to preserve and enhance philanthropy and volunteerism.

As members of AFP, ACCESS staff adhere to the AFP Ethical Principles.

Download AFP Code of Ethics

PHILANTHROPY is based on voluntary action for the common good.

It is a tradition of giving and sharing that is primary to the quality of life. To ensure that philanthropy merits the respect and trust of the general public, and that donors and prospective donors can have full confidence in the not-for-profit organizations and causes they are asked to support, we declare that all donors have these rights:


I. To be informed of the organization’s mission, of the way the organization intends to use donated resources, and of its capacity to use donations effectively
for their intended purposes.

II. To be informed of the identity of those serving on the organization’s governing board, and to expect the board to exercise prudent judgment in its
stewardship responsibilities.

III. To have access to the organization’s most recent financial statements.

IV. To be assured their gifts will be used for the purposes for which they were given.

V. To receive appropriate acknowledgment and recognition.

VI. To be assured that information about their donations is handled with respect and with confidentiality to the extent provided by law.

VII. To expect that all relationships with individuals representing organizations of interest to the donor will be professional in nature.

VIII. To be informed whether those seeking donations are volunteers, employees of the organization or hired solicitors. IX. To have the opportunity for their
names to be deleted from mailing lists that an organization may intend to share.

X. To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers.


Association of Fundraising Professionals (AFP)
Association for Healthcare Philanthropy (AHP)
Council for Advancement and Support of Education (CASE) Giving Institute: Leading Consultants to Non-Profits

(in formation) Independent Sector National Catholic Development Conference (NCDC)
National Committee on Planned Giving (NCPG)
Council for Resource Development (CRD)
United Way of America

Download Donor Bill of Rights

Fiscal Year 2018 HUD Consolidated Application

(HUD FY18 NOFA details)


FY 2018 HUD CoC Priority Listing


Local Tool and Scoring Matrix for 2018 Projects

(Posted 09/11/18) 2018 This is a local tool used to rate and rank the pre-applications of both renewal and new projects submitted to the FY 2018 HUD competition. The scoring matrix contains the final ranking of all submitted projects.


HUD’s 2018 Rating and Ranking Tool

(Posted 09/12/18) This tool was used by the CoC’s ranking subcommittee for the first time this year to score applications for the HUD competition.


Grant Inventory Worksheet

(Posted 09/11/18) Grant Inventory Worksheet (GIW) approved by HUD. GIW is an inventory of all projects within Jackson County that are eligible for renewal during the FY17 NOFA


10-Year Plan to End Homelessness in Jackson County

(Posted 09/11/18) The Jackson County Homeless Task Force (HTF) is pleased to offer the 9th Year Status Report for FY 2009-18 on the county’s 10-year Plan to End Homelessness, Community Reconnection.



(Posted 7-8-16) The primary purpose of this required COC NEW PROJECT pre-application is to provide the formal HTF Core Group an in-depth look at the projects in order to complete the rating and ranking process (R&R) and provide advice to HTF Leadership in prioritizing projects in the funding competition’s Tier 1 and Tier 2 divisions.



(Posted 7/8/16) 2016 Renewal Pre-Application Rating and Ranking Scoring Criteria



(Posted 7/8/16) 2016 The primary purpose of this required COC NEW BONUS PROJECT pre-application is to provide the formal HTF Core Group an in-depth look at the projects in order to complete the rating and ranking process (R&R) and provide advice to HTF Leadership in prioritizing projects in the funding competition’s Tier 1 and Tier 2 divisions.



(Posted 7-8-16) The primary purpose of this required COC NEW PROJECT pre-application is to provide the formal HTF Core Group an in-depth look at the projects in order to complete the rating and ranking process (R&R) and provide advice to HTF Leadership in prioritizing projects in the funding competition’s Tier 1 and Tier 2 divisions.



Jackson County Ten Year Plan on Homeless

NW Social Service Connections

NW Social Service Connections
Notice to Clients of Uses & Disclosures
Privacy Notice


This notice tells you about how we use and disclose your private personal information. It tells you about your rights and our responsibilities to protect the privacy of your private personal information. It also tells you how to notify us if you believe that we have violated any of your rights or any of our responsibilities.

We are required by law to maintain the privacy of your private personal information. We must follow the terms of this notice that are currently in effect. We reserve the right to change this Notice at any time. This Notice is not a legal contract. If this notice is changed, a copy of the revised notice will be available upon request or posted on our website. You may request a copy of our notice at any time. For more information about our privacy practices, or for additional copies of this notice, please contact us using the information listed at the end of this notice.


NWSSC CMIS/HMIS Privacy Notice to Clients Page 1 of 1 09/06/2017
• Our agency enters personal and demographic information about you into a computerized record-keeping system.

• The information is used to plan the delivery of services & to provide statistical information for setting goals.

• Information you provide will be used for administrative and operational purposes to improve, provide & coordinate services that can be offered to you.

• Information you provide will be used for functions related to payment or reimbursement for services, monitor program effectiveness, and prepare reports and statistical information without personal identifying information.

• If you have safety concerns, you may not want personal information entered into the system, you should discuss this with a staff member.

• Personally identifying information may be seen by staff members who provide you with services, select community service providers when appropriate, and a small number of people (ie: system administrators or program funders) who maintain the computerized record-keeping system, except as required by law.

• You will not be denied services if you refuse to consent to share data.

• You have the right to see your record and to ask that it be corrected.

• You have the right to file a grievance if you feel you have been harmed in some way by the use of the computerized data system.



For a complete statement of your information rights, please ask a staff person for a copy of our Privacy Policy. If you have any questions about our computerized record-keeping system and how it might affect you, feel free to talk about your concerns with a staff member.


Click to download PDF:


Notice to Clients of Uses & Disclosures for Posting 2017.09

Limited English Proficiency Plan

Signed on August 11, 2000, Executive Order 13166 clarified Limited English Proficiency requirements under Title VI of the civil rights act of 1964. The Executive Order mandated that persons whose primary language is not English and those who have a limited ability to speak, read, write, or understand English are entitled to language assistance with respect to a particular service, benefit, or encounter. All recipients of HUD assistance are expected to make reasonable efforts to provide this language assistance.

To promote diversity ACCESS offers a wage differential to bilingual (Spanish/English speaking) employees. This is helpful in effectively communicating with and assisting the Hispanic population within Jackson County. ACCESS provides all staff members with an internal listing of those who are fluent in Spanish and/or other languages.
ACCESS also uses a language service to accommodate applicants having limited English proficiency, which supports 250 languages (see below).

Instructions for Language Line Personal Interpreter Service
•To connect to an interpreter, dial 1(888)808-9008, or +18312428841, if calling from outside North America

•At the prompt, enter your eight (8) digit pin #: 51490249•Speak the name of the desired language (e.g. Spanish)

•If the language you requested is correct, press #1

•An interpreter will be connected, tell them what you want to accomplish and give them any special instructions

•Provide the number if you need to have the interpreter place an international or domestic call

Lastly, ACCESS partners with Southern Oregon Lions Sight and Hearing Center for those who are hearing impaired and are able to utilize ASL interpreters. We also locate interpreters via the Registry of Interpreters for the Deaf: https://myaccount.rid.org/Public/Search/Member.aspx.

Limited English Proficiency Plan

ACCESS values your participation and support and is committed to protecting your privacy. ACCESS’s site is a safe environment for anyone who visits, makes a donation, places an order, volunteers or advocates.

ACCESS is committed to protecting your privacy.

ACCESS maintains strict customer information privacy policies.

ACCESS takes great care to ensure that your information is not compromised by unauthorized persons.

ACCESS does not sell, exchange or rent your personal information to any organization or individual.

ACCESS will not divulge personal information to any other organization or individual other than that necessary to transact, fulfill and or account for online donations and purchases.

ACCESS does not share your information with telemarketing centers.

ACCESS does not use telephone marketing to solicit funds.

ACCESS will only use your phone number if we need to verify information or to thank you for your contribution, ask for your opinion or invite you to a special event.

What information do we collect?

When you make a donation, volunteer, order a product, advocate, schedule a food donation barrel, ACCESS may ask you for your name, address, e-mail address, telephone number, fax number as well as other relevant information (e.g. hours available to volunteer or size of T-shirt).

When you visit ACCESS’s Website, ACCESS also collects some non-identifying basic information from server logs. This includes a total number of visitors, pages viewed, type of browser you are using (e.g., Netscape, Internet Explorer), type of operating system you are using (e.g. Mac OS or Windows 2000), the domain name of your Internet service provider (e.g., America Online, Earthlink) and frequently used search words.


How do we use your information?

ACCESS uses non-identifying basic information (aggregate data) to analyze site usage and to improve the content and design of the site. On occasion, ACCESS may share aggregate data with sponsors, partners and other third-party vendors to encourage fund-raising.


ACCESS uses personally identifiable information you provide about yourself:

a) to respond to your questions or comments about ACCESS services;

b) to fulfill requests to volunteer, advocate or conduct a food drive;

c) to process your donation, verify your credit card and send you a tax-deductible receipt;

d) to process your order for merchandise and verify your credit card;

e) confirm a donation or order;

f) to thank you;

g) to send you additional information about ACCESS programs, services and needs that we believe will interest you;

h) to protect the security or integrity of the site;

i) to protect against a threat of safety or destruction of property; and

j) to protect against legal liability. We list donors who contribute to ACCESS, in our newsletters & in the news paper, unless you ask that the gift be anonymous.


ACCESS may disclose to third parties aggregate statistics about donations, volunteers, orders and advocates (e.g., total number of donors, total amount of donations for specific periods, average gift size, total number of volunteers for specific projects or events, total number of advocates). These statistics will not include any personally identifying information.

ACCESS will not use personal information in any way other than described in this policy. ACCESS requires employees, agents and contractors who have access to Personal Information to protect information consistent with this Privacy Policy.



If you prefer not to receive any mail or e-mail correspondence from us, please send us your request to be removed from mailing lists with your full name, address, phone number and e-mail address. Send your request to ACCESS, P.O. Box 4666, Medford, OR 97501. Or call 541-779-6691. To help us process your request, tell us how you participate (volunteer, donate, advocate).


How do we provide a secure environment for on-line transactions?

ACCESS on-line processing system allows you to make safe donations and purchases. ACCESS uses state-of-the-art firewalls and the latest encryption technology, Secure Sockets Layer (SSL) to insure that no one can read your information as it travels to ACCESS’s donation or ordering system.

On-line forms to volunteer, to advocate or to sign-up to be on a mailing list, are not encrypted.



ACCESS does not use cookies on its Web site.


No liability

The security measures we take may not prevent all loss, misuse or alteration of information on the site. ACCESS is not responsible for any damages or liabilities relating to such security failures. You understand that unauthorized third parties may access data and communications, including e-mail, when communicated via the Internet. ACCESS’s Web site includes links to other Web sites

ACCESS cannot ensure the privacy practices of other such sites.


How to contact ACCESS

You may contact ACCESS with questions or comments about this Privacy Policy or to update any personally identifiable information at 541-779-6691 or P.O. Box 4666, Medford, OR 97501


ACCESS reserves the right to change its policy at any time. ACCESS will post and highlight any changes at this site.

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