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541.779.6691
Our Response to COVID-19 Our Response to COVID-19

Our Response to COVID-19

We will continue to adapt to the evolving needs of our community to ensure that we continue to provide food, warmth and shelter to Jackson County.

Our Commitment To Serve

*Updated 03/27/2020*

The health and safety of our neighbors, team members, and all those we serve is our top priority. As an organization, we are carefully and continually monitoring developments related to the COVID-19/new coronavirus and its impact across our service area. We are constantly monitoring and honoring advice both through Jackson County Health and Human Services, the Oregon Health Authority and the CDC.

Governor Brown issued an executive order in which she made a request of all Oregonians: Stay Home. Save lives. Our public health experts and experts across the state and country believe this week is a critical week to try and bend the curve of COVID-19 in our communities.

ACCESS will be making the following updates to our services:

 

  • ACCESS will be closed on Fridays until further notice for the safety of our team. We are doing this to allow our campus to have 72 hours to self sanitize and incorporate e-learning for staff. 
  • In response to COVID-19 developments and to ensure the safety of our clients and team
    Our lobby is closed to all in-person visits. Our team is still working hard to ensure we provide services to our community. All appointments are now via phone. For Assistance please call 541-779-6691 
  • We will be placing a handwashing station at our main office to help members of our community. 
  • If you need ACCESS’ services but don’t yet have an appointment, please call us at 541.779.6691 in advance before visiting our office. If you are unable to call, please feel free to come to our office. If a client is in active service with ACCESS please contact your specialist for information. 
  • Our food pantry network will transition its method of food distribution. Our pantry network will hand out food boxes with equitable items to all our pantry clients to increase social distancing. As of 3/30/20, all Medford pantries will move to one temporary pantry distribution location located on Lear Way and Grumman Way (behind Lithia Dodge). This may change so please check back daily.

    VIEW PANTRY MAP HERE

    We ask that you call the ACCESS main office at (541) 779-6691 (Monday-Thursday 8-am 5pm)  to verify hours prior to going to the pantry

    Temporary Pantry List: 

    Free Mobile Market – Shady Cove (Upper Rogue Community Center)

    Free Mobile Market – Ashland (Snowberry Brook)

    Applegate Food Pantry

    Butte Falls Food Pantry

    Prospect Community Food Bank

    Rogue Family Center (White City)

    Rogue River Community Center

    Salvation Army

    Talent Food Pantry

    ACCESS Distribution behind Lithia – Monday through Thursday 10 am – 1 pm

    We kindly ask that you call our main office at (541) 779-6691 to verify hours prior to going to the pantry.

  • However, as many are volunteer based, we suggest calling the ACCESS main office at (541) 779-6691 to verify hours prior to going to the pantry. Please practice social distancing and health precautions when attending the pantries and be patient as some guidelines for food distribution may have changed.  Visit https://www.accesshelps.org/food-pantry-network/ for locations. 
  • The Durable Medical Equipment Loan Program will close until March 30th for the safety of our neighbors and team members. If you have an immediate need, you can contact us at 541-779-6691.
  • For your safety and the safety of our team, we are coordinating as much of information exchange and client meetings via the phone as possible. We ask for minimizing visits to ACCESS so that our team can stay healthy as long as possible to continue to serve the community. 
  •  In addition, anyone who is feeling sick remain home and visitors who demonstrate visible signs of illness will be asked to call in instead of visiting the campus.

 

We will continue to adapt to the evolving needs of our community to ensure that we continue to provide food, warmth and shelter to Jackson County. Please visit www.accesshelps.org for up to date information.

We take our role as the Community Action Agency very seriously and care about our team and those we serve. We want to assure you that we’re taking appropriate and necessary measures to ensure continuation of services that provide food, warmth, and shelter to those in Jackson County to the best of our abilities.  

In addition to following Centers for Disease Control and Prevention (CDC) and regional health organization recommendations, we’ve taken a number of additional precautions to preserve health and safety, including discouraging non-essential business travel, postponing large events and encouraging social distancing through eliminating face to face meetings wherever possible. We are also taking all sanitation and cleaning recommendations very seriously.     

Thank you for supporting ACCESS and allowing us the honor of supporting the community. Our goal is to be able to continually serve as much as we can throughout this difficult and confusing time. We believe we will get through this together as a community and emerge stronger by the bravery and generosity of volunteers, our amazing team and our community partners.

Get Assistance

ACCESS helps provide food, warmth, and shelter for residents of Jackson County. If you or someone you know are in need of assistance get in touch, our team members are here to help

We encourage you to call us at 541-779-6691 for up to date information. You can also email us by clicking below.

Support Our Response Efforts

Your donations make a direct impact in Jackson County. Each dollar donated equals 4 meals for local families.

Note: This link take you to our Network For Good donation page.

Resources

Additional Resources for More Information

Our goal is to be able to continually serve as much as we can throughout this challenging and confusing time. We believe we will get through this together as a community and emerge stronger by the bravery and generosity of volunteers, our amazing team, and our community partners.